Terms of Service

Last updated: December 2025

These Terms of Service ("Terms") govern your use of websites, applications, and services ("Services") operated by jcraft Studio ("we", "us", or "our"), a sole proprietorship registered in Hong Kong.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Services.

Services Covered

These Terms apply to all jcraft Studio products and services, including but not limited to:

  • CMSExport — CMS content export tool (cmsexport.com)
  • Any other tools, websites, or services operated under jcraft Studio

Product-specific terms, if any, will be displayed on the respective product pages and shall be read together with these Terms.

Account Terms

Some of our Services require you to create an account. When you do:

  • You must provide accurate and complete information
  • You are responsible for maintaining the security of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Acceptable Use

You agree not to:

  • Use our Services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Transmit viruses, malware, or other harmful code
  • Scrape, crawl, or use automated means to access our Services without permission
  • Resell or redistribute our Services without authorization
  • Use our Services in any manner that could damage, disable, or impair our infrastructure

Intellectual Property

Our Services, including all content, features, and functionality, are owned by jcraft Studio and are protected by intellectual property laws.

  • You retain ownership of any content you submit through our Services
  • By submitting content, you grant us a limited license to use it solely for providing the Services
  • You may not copy, modify, or reverse engineer our Services without permission

Payment and Refunds

For paid Services:

  • Prices are displayed in the currency specified on the product page
  • Payment is due at the time of purchase or subscription renewal
  • Subscriptions renew automatically unless cancelled before the renewal date
  • Refund eligibility varies by product and will be specified on the respective product page
  • If no product-specific refund policy exists, we offer a 14-day refund period for unused services

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to our Services. We may:

  • Modify, suspend, or discontinue any Service with reasonable notice
  • Perform maintenance that may temporarily affect availability
  • Update or change features to improve our Services

Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, jcraft Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or goodwill
  • Service interruption or computer damage
  • Any damages arising from your use of our Services

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless jcraft Studio from any claims, damages, or expenses arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of a third party

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • Sending notice through our Services or via email for significant changes

Your continued use of our Services after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of Hong Kong Special Administrative Region. Any disputes shall be resolved in the courts of Hong Kong.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.